FAQ – Frequently Asked Questions

Measure your bust, waist, and hips and compare your measurements with our size chart. If you are between two sizes, we usually recommend choosing the larger size for more comfort and a smooth shaping effect.

If you are between two sizes, we generally recommend choosing the larger size. This allows the shapewear to feel more comfortable while still providing an effective shaping result.

Yes, Estrell shapewear is made from soft and skin-friendly materials that feel comfortable on the skin. Choosing the right size is especially important for optimal comfort.

Many customers wear shapewear after pregnancy to enjoy extra support and a comfortable feeling in everyday life. Choosing the right size and ensuring a comfortable fit is important.

With proper care, high-quality shapewear keeps its shape for a long time. Gentle washing and air drying help maintain elasticity and fit.

Put on shapewear slowly and step by step – similar to putting on tights. Start by stepping in with your legs and gently pull the material upward until it sits evenly on your body.

First step into the bodysuit with your legs and slowly pull it up over your hips and waist. Afterwards, place the straps over your shoulders and adjust the material so it sits comfortably.

Yes. Modern shapewear is made from elastic and breathable materials that can remain comfortable even when worn for several hours.

High-quality shapewear is designed to remain as invisible as possible under tight clothing and usually does not show through.

With the correct size, shapewear usually stays in place. If it rolls up, it is often due to choosing a size that is too small.

Depending on the model, the shaping effect can vary. Most styles visibly smooth the stomach and waist while still looking natural.

We recommend hand washing or using a gentle cycle at low temperature and air drying without fabric softener.

Yes. If the size is too small, shapewear may feel tight or dig into the skin. It should fit snugly but never feel uncomfortable.

Styles with targeted compression in the stomach and waist area usually provide the strongest shaping effect. If you're unsure, our team will be happy to help via the contact page.

Orders are usually shipped within 1–2 business days after payment is received. Once your order has been shipped, you will receive a shipping confirmation with tracking via email.

Shipping is free for orders over €50. For orders below this amount, the shipping cost with DHL is €3.90.

Orders are shipped with DHL. After shipping, you will automatically receive an email with tracking information.

You will receive your tracking information by email immediately after your order has been shipped.

You can pay with PayPal, Klarna, credit card, Apple Pay, and Google Pay, among others. Additional payment methods will be shown during checkout.

Yes, you have a 30-day return policy from the day you receive your order. Our support team will gladly help you with the next steps.

Simply contact our support team and we will quickly explain the process for returning or exchanging your item.

Please contact us as soon as possible and ideally send photos of the damage. Our team will take care of finding the right solution for you.

Discount codes generally cannot be combined unless explicitly stated otherwise.

Our customer service team is happy to help and usually responds to inquiries within 24 hours.

The Estrell Ambassador Program is a community of women who authentically represent our brand in everyday life and on social media.

As an ambassador, you get access to new collections, community benefits, and the opportunity to earn commissions through referrals.

You receive a personal referral link and an individual discount code. When someone places an order using your link or code, you earn a commission.

For us, authenticity is more important than a specific number of followers. If you share our values and enjoy creating content, you could be a great fit for Estrell.

Simply contact us by email or through our contact page and we will send you all the information about how to get started.