Shipping & Delivery
Shipping & Delivery at ESTRELL®
Here you will find all important information about shipping, delivery time, shipping costs, and tracking at ESTRELL®. We process your order as quickly as possible so that your delivery arrives safely and reliably.
Delivery Time
We process your order as quickly as possible after it is received. The estimated delivery time is shown during checkout as well as in your order confirmation.
The delivery time is usually:
- Germany: 2–5 business days
- EU countries: 3–7 business days
- Switzerland: 4–8 business days
Please note that in individual cases – for example during periods of high demand or due to delays by the shipping provider – delivery times may vary.
Shipping Costs
The exact shipping costs will be displayed transparently during checkout.
From time to time we offer free shipping promotions or special shipping offers. The currently valid conditions will always be communicated directly in the shop.
Order Tracking
As soon as your order has been shipped, you will receive a shipping confirmation including a tracking number by email.
With this tracking number, you can check the status of your delivery online at any time.
Shipping Partners
We work with reliable shipping providers such as DHL, DPD, Hermes, UPS, or GLS to ensure safe and fast delivery.
Questions about Shipping or Delivery?
If you have any questions about your order, shipping, or delivery, you can contact us anytime at:
contact@estrell.de
Our customer service team will get back to you as soon as possible.
You can find more answers about orders, returns, and service in our FAQ.
If you need personal assistance, you can contact us anytime via our contact page.